Psychometrics

Drayton recently worked with a high-growth, branded food manufacturer to secure a new Operations Director.

The Universal Competency Framework, created by SHL, has 20 different competencies which Drayton use to predict performance in specific relation to working preferences.

This Private Equity backed business needed a strategic thinker with the ability to take a hands-on approach to drive efficiencies and optimise performance across the business' supply chain.

Using SHL's OPQ assessment, along with a combination of ability assessments, our in-house psychometrician, Sophie Edwards, was able to assess candidates' predicted performance across a number of competencies which Drayton and the Client identified as being crucial for success in this role.

The Universal Competency Framework, created by SHL, has 20 different competencies which Drayton use to predict performance in specific relation to working preferences or tendencies to behave in certain ways.

In this mandate, the following competencies, with accompanying definitions, were chosen:

Deciding and Initiating Action - Makes prompt, clear decisions which may involve tough choices or considered risks. Takes responsibility for actions, projects and people. Takes initiative, acts with confidence and works under own directions. Initiates and generates activity.

Applying Expertise and Technology - Applies specialist and detailed technical expertise. Develops job knowledge and expertise through continual professional development. Shares expertise and knowledge with others. Uses technology to achieve work objectives.

Delivering Results and Meeting Expectations - Focuses on customer needs and satisfaction. Sets high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic, methodical and orderly way. Consistently achieves project goals.

Coping with Pressures and Setbacks - Maintains a positive outlook at work. Works productively in a pressurised environment. Keeps emotions under control during difficult situations. Handles criticism well and learns from it. Balances the demands of a work life and a personal life.

Working with the client, Sophie agreed a framework for a third-stage interview process that would deep-dive into each candidates’ personality profile to fully assess their strengths and probe areas of development. This process was critical in identifying a candidate who demonstrated a strong fit against the competencies. Drayton supported the client in securing this candidate through the offer process.

If you're interested in applying psychometric testing to your own search mandate, or would simply like to learn more about how our testing and assessment proposition, DraytonAssess, can be used, don't hesitate to reach out.